Why does my advanced jira roadmap run so slowly?

[Kitty Holloway]

Since I created the roadmap several months ago, it has consistently been running really slowly (not just when it is first opened0. I need to show my head of how to use this imminently-I really need help to speed up its functionality! I'm on Node 2

[Ste Wright]

Hi @Kitty Holloway 

Is this in Cloud or Server/Data Center?

Do all other Advanced Roadmaps run slow, or just this one? And how large is the data source for this roadmap?

Ste

[Joseph Chung Yin]

@Kitty Holloway -

Hi Kitty:

Welcome to the community.  Can you provide a bit more details on your ask?  so, we can assist further.

Regarding to performance issues with AR for Jira Plans, it is often impacted by your issue source configuration setup.  

Here is a kb on performance recommendations from Atlassian for your reference - https://support.atlassian.com/jira-software-cloud/docs/performance-recommendations-for-advanced-roadmaps/  Although, it is for the Cloud env, but the concepts mentioned are also applicable against Server-based (i.e. Data Center) env.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Daniel Ebers]

Hi @Kitty Holloway

the info:

I'm on Node 2

suggests this could be a Data Center installation. In case you are not the system administrator responsible for "Node 2" I'd suggest taking that issue to them to review the dimensions of the node - perhaps it's running out of memory or there is some kind of incident going on, which should be inspected.

Cheers,
Daniel