My Jira roadmap (Progress-count) is not counting the tasks which marked closed as N/A

[Anuj Kumar]

Actual count should be 27, however this plan is not counting N/A tasks. Please share your thoughts on this issue

 

[Joseph Chung Yin]

@Anuj Kumar -

Can you clarify if "N/A" is an actual WF status associated with your issues within the plan?  If so, what is the category does it associated with?  (by default, all workflow statuses fall into "TO DO", "IN PROGRESS", and "DONE" category)

Lastly, when your tasks move into the N/A status, does the RESOLUTION field value get populated?

Please advise, so we can assist further.

Best, Joseph Chung Yin

[Anuj Kumar]

Hi Jose, Thank you for your response. Yes N/A is an actual WF status for my roadmap. i have selected everything in roadmap filters including NA but it is not counting in progress count. Numbers are not correct