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Community resources
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- Tag: addon-com.servicerocket.jira.salesforce
Tag: "addon-com.servicerocket.jira.salesforce"
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Knowing that the Appfire Jira Connector AppExchange package would need to be installed in both Salesforce Orgs, can 2 bindings be made to a single Project in Jira? It appears that you can have two S...
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Is it possible to default the Configuration Association from an admin point of view and make it read only to users (we are working on integrating Salesforce cases to Jira issues.). For ex...
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This page has an error. You might just need to refresh it. [this.fetchedProjects.map is not a function] Failing descriptor: {markup://JSFS:confIssueCreation} any idea about this error? Salesforce -...
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Has anyone noticed this behavior before, As of this morning we noticed that the ServiceRocket LWC on our custom object is no longer displaying the attributes from the associated Jira Issue. U...
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Hi! Is it possible to show SalesForce comments tab only for binded projects? Cheers, Gonchik Tsymzhitov
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We have a task in JIRA under Project A. The task is moved to Project B, which changes the issue key from, let's say, PA-123 to PB-456. Our integration is set up to push the JIRA Key to SF...
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Is there a limit to the # of projects that can be bound between JIRA and a Salesforce Org? Thanks!
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Hi , I was trying to push updates from Jira to salesforce. I was asked to input "Parent ID" and I input "Case Number". On this one, on the error tab is says 'Parent ID' must be prese...
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Hey Community, When using the Connector for Salesforce and Jira app, is it possible to create a Jira Task when a Salesforce Opportunity status changes to Awaiting Order? Thanks in a...
644 views 2 0 Deleted user July 2, 2021 -
I am using Service Rocket in order to integrate Salesforce and Jira. My problem is, I cannot create a Jira issue from Salesforce when including the 'Status' field in the binding. The ER...
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Will this product allow for connecting one salesforce instance to more than one cloud based JIRA instances?
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I created an object in salesforce with Name,Subject and priority.Whenever object is created in salesforce, Jira issue need to be created. This is my field mapping.But whenever object is created in s...
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Hello guys with another question. I want to display my sub - tasks or child issues from parent issue in Jira to Salesforce. I have added an issue in Jira for example CASE-7 and a child issue CASE-17 ...
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Looking for help on how to push Jira's comment to Salesforce comment using Jira. I'm having issue locating the comment feature in Jira as an option.
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working on a proof of concept between our JIRA and Salesforce instances using the Service Rocket connector. When i try and create a case either in JIRA or Salesforce and go to sync i get ...
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In Jira Cloud, can you query if an issue has Salesforce connections (or even better, the number of connections) using JQL filters? I found some old references (2013) to being able to do this in Clou...
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What is difference between Connector for SalesForce & Jira AND Classic Connector for Salesforce & Ji
Hi guys @ServiceRocket Support I have a question: What is difference between these plugins ? https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira?hosting=server&t...
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I am doing a data migration from Salesforce to Jira my salesforce contract runs out in a month and I was wondering if I can use this add-on to do my data migration. will my data stay in Jira...
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We have an integration with Salesforce in JIRA and today keep seeing this warning message: "Session storage disabled or unavailable! Salesforce & JIRA Cloud Connector needs access to session st...
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Can this plugin allow a single Salesforce instance to connect to multiple Jira on-premise instances?
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Does anyone know if Servicerocket runs as the current user or if it runs as the user that installed it? The reason I ask is that I want to know if I need to create an integration user in Jir...
576 views 1 0 Deleted user August 30, 2017 -
Hi- I'm setting up field mappings for standard Salesforce objects (Account, Contact, Opportunity). It seems like a bit of a pain to do. Is there a simpler way? I see an option for ...
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Hi, We are using the Cloud connector to sync issues with Salesforce and for all new issues, this process works great. Any issues added to SF are automatically created in JIRA and ...
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