What's the position of Jira Work Management

[Carlos Chang]

Hi guys,

I barely use Jira work management project before, mostly Jira and JSM project since I don't know what's the position of Jira Work Management.

I saw the product overview about Jira Work Management, it only gave me the concept of "This is a management tool for business teams", still kinda confused.

In what situation would you recommend your customer to use Jira Work Management?

[Kai Becker]

Hi @Carlos Chang 

thanks for your question. In my opinion, JWM is the perfect fit for teams that need a simple Kanban board, without all the software development features of JSW.
This is how I explain in to my customers. 

Benefits of using JWM for such teams:

• they can use boards but don't get Sprints, Versions, Releases and so on
• the get additional features like calendar view or table view (with inline create/edit)
• and pricing per user is a little bit cheaper

Hope this helps.

[Kalin U]

How do you (if so) respond to teams' requests for nesting pieces of work in Jira Work Management?

In our case we set up a (test) project for onboarding employees. At the Epic level we have the employee, then at the Story/Task level we have the theme, and finally at the Sub-task level stands the actual work with an assignee and due date. These move across a simple workflow: Pending > Onboarding > Not Applicable > Onboarded.

This set up however looks horrendous on the Timeline view, as epics do not include the stories/tasks beneath. Same observation for the Board view.

I'm genuinely interested in how Jira Work Management may be used by teams that want to visualize their work in a hierarchal way.

[Javier Angel]

Hi @Carlos Chang 

Thank you for your question. When we say "designed for business teams" what we mean is that Jira Work Management has been designed with marketing, operations, sales, HR, finance, legal, and design teams in mind. When working on projects, these teams tend to require less of the development features such as sprints, versions and releases as @Kai Becker mentioned above. 

For more information, I'd suggest viewing our blog below and this YouTube playlist for JWM Monthly Minute.

Blog: JWM vs. JSW

YouTube: Monthly Minute

[Randy O_Neal]

Interesting... thanks for the details here.  This is most helpful!

[Mahachok]

Thanks for the question. What does it help to do about my business?

[Rachel McDonald]

We use Jira Work Management when we need a project with a board, but we don't need sprints.

That might be oversimplifying it, but that works in my brain. LOL

We use Jira Service Management for communicating with clients (external) and work out of queues. We use Jira Software for work related to sprints and the issues are displayed as the board.

[Brant Schroeder]

@Carlos Chang we use Jira Work Management in HR, Finance, IT, etc.  For us it really depends on the scope of the project, teams involved and what type of reporting / insights are needed.