Looking to use and offer Jira to my Clients!

[Richard Dasilva]

Looking for any input both positive and negative about the platform to use when offering this type of software to my clients... Any input welcome!

[Taranjeet Singh]

Welcome to the Community, @Richard Dasilva ! Hope you have a great learning and sharing experience here!

I would recommend to ask your "Jira" product related questions or start any discussions in the relevant "Jira" product collection in the community, which can be found here: https://community.atlassian.com/t5/Jira/ct-p/jira

This way you will get better and dedicated support from our community members for your questions or issues related to Jira.

[AJ Barks - Old Street]

What an open ended question with about a million answers...!!

Some positives:

• When Jira is set up properly and well looked after it's absolutely perfect!
• Kanban? Scrum? Doesn't matter, it's got it!
• If Jira doesn't do it 'out of the box' there is a whole Marketplace of additional Vendor Apps available to help out.
  • Disclaimer: I am from an App vendor, Old Street Solutions and happy to tell you more about us, but there are many more out there!!
• Many offer free demos, training and discounts on their apps. Reach out to them.

Some negatives:

• It's still a system.. 'A fool with a tool...' is still a big issue. Make sure the right culture and way of working is built around it. First mindset, then system!
• Administration can be a nightmare. Make sure the Admins invest time in knowing it inside out.
• Costs - work with Service partners to lower the quotes

Hope this all helps.