Marking articles as "Featured"

[Bill Sheboy]

Greetings, community!

What are your thoughts on...guidance to mark articles as "Featured" and when to remove the indicator from them?

It seems some get marked that way, for unclear reasons, and the indicator is never removed.  This may lead to some "noisy" group lists, such as this one: https://community.atlassian.com/t5/Jira-articles/bg-p/jira-articles

I checked the community guidelines and the ones for marketplace / solution providers and found nothing about when to use "Featured".

Thanks in advance for your thoughts!

Kind regards,
Bill

[Shawn Doyle - ReleaseTEAM]

I assumed only Atlassians would use this feature.

[Bill Sheboy]

Hi @Shawn Doyle - ReleaseTEAM 

Anyone who writes an article may mark it as "Featured".  It also appears community managers can mark existing article also.

Kind regards,
Bill

[Andy Gladstone]

@Bill Sheboy it's a great question/discussion. In general there are a group of Atlassian Community Managers and Atlassian Community Leaders (managers=employees, leaders=volunteers) that are supposed to be curating the content in groups and products. Some groups and products are very well maintained, others are not.

While authors can feature their articles, it generally should be something that is decided upon by the group's leadership and not by individual contributors.

If you have any specific groups that need some 'weeding' (i see your example above) please let us know so we can nudge the group leadership to start some landscaping!

[Bill Sheboy]

Thanks @Andy Gladstone   I was checking if there was guidance which I had not found.  There are some with years-old "featured" ones, yet perhaps those are still considered more important than other posts.

Here is a quick chart I made last week of the non-zero, featured item counts: