Sign up for the Early Access Program of the revamped Backup & Restore for Confluence & Jira!

[Antoine _Klee Group_]

Hi ! Any updates on this? the feature still isn't out in my sites.

[Sawankumar Tak]

Hello Dear Community,

Where do I find option to join EAP ?

Appreciate your help.

BR,

Sawan

[František Špaček _MoroSystems_]

Hello @Steven Bao

it looks like EAP is already closed for now so when we can expect this to go live? I've checked cloud roadmap, but this EAP is only followed by another EAP in Q3, but there is no sign of this update going live before full experience in Q4. So, will this change go live together with all other changes in Q4, or is there any possibility to get this one sooner? One of our customers really need to do full scale backups on their own servers, but currently possibilities are very limited and doing manual backups for rest of the year is quite difficult job to do.

Thank you.

[Lakshmi Behl]

Hello Everyone, The EAP was run as a closed group. We are looking at a GA by Dec 2024. Please feel free to email me at lbehl@atlassian.com for any further discussion.Thanks!

[Grzegorz Bąk]

Hi @Lakshmi Behl , I sent you a message about the Backup & Restore feature a month ago but got no response. I'd appreciate it if you could reply. 

[Dean Jimenez Carbonell]

Good morning @Lakshmi Behl , nice to greet you.

I wanted to ask you about Backup & Restore for Confluence & Jira:

Is it planned that data from third-party applications can be included in the backup? (eg: Script Runner, etc.)

Could you provide us with an estimated date of when it would be available to all users?

Thank you very much for your help,

Dean

[Commercial Account Polaris Office]

We were told that the ‘New backup and restore experience - Beta’ feature was released in Q2 of this year, but we can't find it on admin.atlassian.net. Please advise.

[Artur Garbula]

@Steven Bao - ive signup for EAP last year - nobody didnt reply to me :( Is there any possibility to test this solution ?  

[Christian Schneider]

Hi @Lavanya Tejasvani ,

I am currently working on a PowerShell script, which calls the Confluence- and Jira- Backup-APIs. Whereas Confluence works smoothly, Jira is giving me a hard time. It was mentioned that you are working on an API. Any chance to get a first glimpse on it or beeing included in the EAP?

Thank you,

Chris

[Rex]

Hello @Lakshmi Behl 

Will this backup and restore feature be available on all plans in the cloud? We would appreciate it if you could confirm which plans are available.

Personally, I'd like to see it supported at least as early as Premium, given the needs of our customers. :)

[Mark B Wager]

Hi @Lakshmi Behl  Can you give us an update on this? I haven't seen any updates on this for a while and you mentioned it would be delivered Dec 2024.

Thanks,

Mark

[신승현]

@Lakshmi Behl  Any news on this feature?

[Nuria Fernandez Peralvo]

Hi,

Any news on this functionality, please? I requested to join https://community.atlassian.com/t5/Backup-Restore/cmp-p/grouphub%3Abackupandrestore but admins are not processing my request.

Do you know when this functionality will be available for all admins?

Thanks.

Nuria

[Edgar Koenig - SVA]

Hi @Steven Bao

when could we expect the new Backup Manager to go live?

Also we have some customers that want to join the EAP phase. Is that possible and how can we achieve that?

Best Regards

Edgar König

[Jonny Klaas]

@Lakshmi Behl 

Could you please give us a quick update to this feature?  

[Enrico-Admin Binder]

hello,

atlassian support directed me to this group. (they acknowledged that the registration for this group is closed though)

we have a problem, being not able to restore our backup (100+gb xml before compression) using well known utilities (UI or API). first, one can not upload the to large compressed restore file (10gb limit by atlassian jira restore UI) and even if this limit is lifted (by support) there is a 3 day restore time limit (which hard set).

i hope the updates towards atlassian jira backup/restore are open for more larger restore objects.

in hope

enrico

[Jared Schmitt]

Hi @Lakshmi Behl 

Is it possible to join this EAP in '25?

[Darryl Lee]

Hi all --

Tagging @Steven Bao and @Lakshmi Behl 

Some things to consider:

• Built-in backups for Jira and Confluence Cloud have long been insufficient for larger sites (for instance last July we had over 2.5TB in Jira attachments and our overall Confluence site was 1.3TB, which support told me was "huge"... one of the largest instances they'd ever seen)...
•  This release note from Q2 2024 said that the existing backup manager would be getting sunset...
• The new backup and restore solution is: available to a limited number of customers on the Enterprise plan through a closed beta program. (However as this snapshot shows, as recently as January 2024, there was no mention that this would be an Enterprise-only feature.)
• The CLI for backup and restore for Confluence and Jira Cloud that you mentioned in your original April 2024 post was apparently a beta that is ending in March 2025? And the JAR file is no longer available?

Questions:

• When it is finally released, will the new backup and restore solution be an Enterprise-only offering?
• Will the new backup and restore be a otherwise paid offering? This would be an interesting and unfortunate change since historically Jira and Confluence Cloud have included Backup manager as part of its included features.
  
  [While I recognize that disk space is not free, and 14 days of storage of TBs of data could certainly quickly get expensive, I wonder why you could not continue to offer the now disappeared BRIE APIs for companies who have technical expertise, fast Internet, AND abundant and cheap local or AWS storage where they could download and store their own backups.]