Bug Bounty September 2024 Update

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At the start of each quarter, we publish a roll-up report from each of our Bug Bounty programs to give our customers a view of the progress of the program and the vulnerabilities. For many customers, these reports can take the place of a penetration test report and show that we are actively testing and identifying any security issues that are in our products or services.

As part of our commitment to ensuring the highest level of security for our products, we have expanded our efforts to include both penetration tests and our always-on bug bounty program. With over 1200+ security researchers contributing, our bug bounty program serves as an extension of our own team, providing continuous monitoring and testing for potential vulnerabilities. We believe that this comprehensive approach provides superior value when combined with targeted penetration tests that are also performed (we post updated Letters of Assessment for each product’s penetration test on our https://www.atlassian.com/trust/security/security-testing, at the bottom of the page).

Bug Bounty Stats for the Quarter

In the July 2024 to September 2024 quarter, we had 316 individual security researchers contribute to our bug bounty program, submitting a total of 653 bugs for review, with a total of 165 valid bugs, which is an average of 31.5% valid bug to noise ratio (with a low of 18% valid bug to noise ratio in our Statuspage program and a high of 56% valid bug to noise ratio in our Jira Align program) across all of our independent bug bounty programs.

Compared to the April 2024 to June 2024 quarter, we had a 5% increase in security researchers, 16% increase in bugs submitted for review, and a 10% increase in valid bugs, with a lower bug-to-noise ratio by ~0.1%.

Get the Reports

If you have customers asking for a penetration test report, first point them to the https://www.atlassian.com/trust/security/security-testing#bug-bounty-reports page where we have published the bug bounty reports for Atlassian (including Jira, Confluence, Bitbucket, and more), Jira Align, Opsgenie, Statuspage, Trello, and now Loom. We have also published the same links to the Security Testing section of our Security Practices page.

Download current test reports

These reports show the progress of our bug bounties for the July 2024 to September 2024 quarter. Any security vulnerabilities identified in the reports below are tracked in our internal Jira as they come through the Bug Bounty intake process and are closed according to the SLA timelines on our Security Bug Fix Policy.

• Download the latest Atlassian bug bounty report (2024-10)

• Download the latest Jira Align bug bounty report (2024-10)

• Download the latest Opsgenie bug bounty report (2024-10)

• Download the latest Statuspage bug bounty report (2024-10)

• Download the latest Trello bug bounty report (2024-10)

• Download the latest Loom bug bounty report (2024-10)

Atlassian’s Security Testing Updates

The Security Testing team continues to work closely with cyber security consultancies to conduct thorough penetration tests on Atlassian products.

This approach ensures that Atlassian's products and services undergo rigorous testing and evaluation. By combining the bug bounty program with the efforts by our security testing team, Atlassian can leverage the expertise of external researchers while also maintaining a proactive and comprehensive security posture.

You can read more about these efforts at: https://www.atlassian.com/trust/security/security-testing where additionally we publish “Letters of Assessment” for the annual penetration tests performed on Atlassian products. Letters of Assessment published recently include:

• Letter of Assessment for Crowd Server & Data Center (2024-07)

• Letter of Assessment for SourceTree (2024-09)

• Letter of Assessment for Bitbucket Server and DC (2024-09)

• Letter of Assessment for Forge (2024-09)

• Letter of Assessment for Jira Service Management, Opsgenie Cloud & AirTrack  (2024-09)

• Letter of Assessment for Jira Align (2024-09)

• Letter of Assessment for Loom (2024-10)