Bug Bounty January 2024 Update

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At the start of each quarter, we publish a roll-up report from each of our Bug Bounty programs to give our customers a view of the progress of the program and the vulnerabilities. For many customers, these reports can take the place of a penetration test report and show that we are actively testing and identifying any security issues that are in our products or services.

As part of our commitment to ensuring the highest level of security for our products, we have expanded our efforts to include both penetration tests and our always-on bug bounty program. With over 1200+ security researchers contributing, our bug bounty program serves as an extension of our own team, providing continuous monitoring and testing for potential vulnerabilities. We believe that this comprehensive approach provides superior value when combined with targeted penetration tests that are also performed (we post updated Letters of Assessment for each product’s penetration test on our Approach to External Security Testing).

Expansion of Atlassian’s Security Testing Capability

Security testing efforts at Atlassian have seen a significant increase over the past year. The Security Testing team is working closely with cyber security consultancies to conduct thorough penetration tests on Atlassian products.

This approach ensures that Atlassian's products and services undergo rigorous testing and evaluation. By combining the bug bounty program with the efforts by our security testing team, Atlassian can leverage the expertise of external researchers while also maintaining a proactive and comprehensive security posture.

You can read more about these efforts at: Approach to External Security Testing where additionally we publish “Letters of Assessment” for the annual penetration tests performed on Atlassian products. Letters of Assessment published within the last quarter include:

• Letter of Assessment for Jira Service Management Data Center (2023-12)
• Letter of Assessment for Confluence Cloud (2023-12)

Bug Bounty Stats for the Quarter

In the October 2023 to December 2023 quarter, we had 327 individual security researchers contribute to our bug bounty program, submitting a total of 575 bugs for review, with a total of 183 valid bugs, which is an average of ~33% valid bug to noise ratio (with a low of 14% valid bug to noise ratio in our Statuspage program and a high of 58% valid bug to noise ratio in our Trello program) across our six independent bug bounty programs.

Compared to the July 2023 to September 2023 quarter, we had a 67% increase in security researchers, 53% more bugs submitted for review, and a 131% increase in valid bugs, with a higher bug-to-noise ratio by ~11%.

During November-December 2023, we offered a 5x rewards multiplier for Critical vulnerabilities (CVSS score 9.0+) for Confluence DC. This incentive resulted in an increase in the number of submissions we received, which you can see in the stats above. By implementing more focused Bug Bounty programs and providing an increased incentive, we successfully encouraged security researchers to concentrate on higher-risk areas within our products.

Get the Reports

If you have customers asking for a penetration test report, first point them to the Approach to External Security Testing page where we have published the bug bounty reports for Atlassian (including Jira, Confluence, Bitbucket, and more), Halp, Jira Align, Opsgenie, Statuspage, and Trello. We have also published the same links to the Security Testing section of our Security Practices page.

Download current test reports

These reports show the progress of our bug bounties for the October 2023 to December 2023 quarter. Any security vulnerabilities identified in the reports below are tracked in our internal Jira as they come through the Bug Bounty intake process and are closed according to the SLA timelines on our Security Bug Fix Policy.

• Download the latest Atlassian bug bounty report (2024-01)
• Download the latest Halp bug bounty report (2024-01)
• Download the latest Jira Align bug bounty report (2024-01)
• Download the latest Opsgenie bug bounty report (2024-01)
• Download the latest Statuspage bug bounty report (2024-01)
• Download the latest Trello bug bounty report (2024-01)