we have been using the free boards and now it says we have to pay

[Suzanne Ray]

we are wondering if we have to pay for each of the workspaces that we have created. The wording is confusing and I am not sure what will be charged at this time. 

[Caity]

To add on to Mike's response, if your need to upgrade is due to the collaborator limit, this limit is applied separately to each Workspace. So, if you have multiple Workspaces and only one is over the limit, you only need to upgrade that one. If multiple Workspaces are over the limit, you would need to upgrade each of them. In that case, if you have the same people on each Workspace, I would recommend combining them into a single Workspace so that you only have to pay for them once.

[Dreamsuite Mike]

Hi @Suzanne Ray 

You only need to upgrade your free Trello workspaces when your collaborator count is more than 10.  

In free a collaborator is basically anyone who is a member of any board in your workspace. You can find out how many collaborators you have in a workspace by clicking Members on the left sidebar of your Trello workspace:

Resources

There is a livestream on Monday 20th @11:30EST that can help guide you through this change and for you to ask questions...

https://ace.atlassian.com/events/details/trello-solent-uk-presents-20th-may-trello-free-deadline-day-how-to-navigate-the-change/cohost-solent-uk 

This is the original article that states the change, with links to guides:

https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752 

You may also find this useful:

https://community.atlassian.com/t5/Trello-articles/April-8th-is-here-Join-our-livestream-for-trello-help-with-the/ba-p/2663688