please help me!!!!

Anita Contreiras
I'm New Here
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February 6, 2025


My account had been "not found".

I need help, because it shows me the following message " 

Quadro não encontrado

Talvez o quadro que você está procurando tenha sido excluído ou o URL tenha um erro de digitação. Verifique se você tem o link correto ou entre em contato com o administrador do quadro para obter ajuda.

 

The link is (and always had been) 

 

trello.com / b / In4iqz0s/ ivftax

Thanks 

1 answer

0 votes
Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2025

Hi @Anita Contreiras ,

Welcome to the Atlassian Community. 

It looks like your board got either removed or permissions got updated. 
Take a look at this documentation and talk with your board admin to check if anything has been changed: https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/

Cheers,
Peter

Anita Contreiras
I'm New Here
I'm New Here
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February 7, 2025

Thank you so much, Peter.

So, can you tell me if the belongings got lost?
By the way, I was the board admin and hadn’t changed anything. Can I access my data that was 'lost'? 

 

Cheers, 
Anita

Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 10, 2025

Hey Anita, 

Do you have a workspace admin who might have made changes?

Otherwise I would reach out to Trello Support and ask if they can get your board back: https://support.atlassian.com/contact/#/

Cheers,
Peter

Anita Contreiras
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 10, 2025

Hi, how are you? 

No, I was the only one that used to make changes. But hadn't, I promise. 

I would admire if I could get my infos back. 

 

Thanks!! 

- Anita

Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025

If you're the only one who could make those changes and you haven't done it there might have been a change on the Trello side. 

I would recommend to reach out to Trello directly through Atlassian support on this link: https://support.atlassian.com/contact/#/ 

I've also flagged this post to Atlassian Support.

Cheers,
Peter

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