no access to trello board

Eli Balkanska
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February 4, 2025

email verify.pngaccount_gf.png

 

 

Hi, 

Since yesterday I have been unable to enter and view my trello board. 
I attached screenshots of what I am seeing.
I use another email, my old company's, but there's no option to write credentials.

Please advise what to do. Those options are not relevant and won't bring me to my board.

1 answer

0 votes
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2025

Hi Eli, Welcome to the Atlassian Community!

The restriction you're seeing is because your greenfeatheronline account doesn't have access to that board. Please ensure you're trying to access the correct board. If it is the correct board, you'll need one of the board admins to approve your access.

Regarding the first screenshot you sent, it looks like you want to switch from your greenfeatheronline account to your Gmail account. To do this, please check your Gmail inbox and follow the instructions in the email we sent you.

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