need help with original TRELLO account retrieval

Angelia Fuller January 13, 2025

Hi guys,

 

This is Angelia Fuller. I have had a TRELLO account for years. I went to open my account and it is asking for me to sign up for an Atlassian account. I am a realtor and had important checklists and completed files that I need to refer to. This is kind of freaking me out. Please help guide me on how to retrieve my original TRELLO account checklists and documents. Thanks in advance for your help.

email is  angeliafuller1969@gmail.com

Kind regards,

Angelia Fuller 

1 answer

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2025

Hello, Angelia

Welcome to the community.

I checked the email you mentioned and there's an account that was created today on it, I believe your old account was probably on another email, do you have a URL of a board to share so I can search on my system and find the correct email? You can check on your browser history, starred links or maybe with a friend/colleague that you share a board/workspace.

Kind Regards
Alisson
Trello Team

 

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