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my account restarted

Elizabeth Adigun July 1, 2024

 

my account was not giving me access to the automation button, and there was an option to confirm my email i tried doing that, then i logged out and tried logging in again but instead it created a new account entirely with the same email

1 answer

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2024

Hello, Elizabeth!


I have reviewed our system and confirmed that the account associated with the email address you used to raise this community topic is now active. Have you experienced any data loss from the previous account you mentioned? It's important to note that Trello does not reset boards and workspaces after account confirmation. If you still have the URL of a board that is not visible, please provide it so I can check if it's associated with another email address instead.

I’m on the lookout for your reply!

Best regards,
Alisson
Trello Team




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