Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

another unhelpful error with Trello Importer

I'm trying to use Trello Importer Plugin for JIM to import our existing issues into Jira. I previously had a problem with special characters in the Trello List name. I've gotten past that but am now getting this vague error when trying to import the issues:

2014-05-20 09:43:48,749 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state
com.atlassian.jira.plugins.importer.trello.fetch.TrelloParseException: Error "Request Timeout" returned when getting cards for board with ID {1}.
	at com.atlassian.jira.plugins.importer.trello.fetch.TrelloParser.getCards(TrelloParser.java:86)
	at com.atlassian.jira.plugins.importer.trello.TrelloImporterClient.getTotalIssues(TrelloImporterClient.java:101)
	at com.atlassian.jira.plugins.importer.trello.TrelloImporterDataBean.getTotalIssues(TrelloImporterDataBean.java:105)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:421)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy4037.doImport(Unknown Source)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
	at java.lang.Thread.run(Thread.java:744)
Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
	at com.google.gson.Gson.fromJson(Gson.java:801)
	at com.google.gson.Gson.fromJson(Gson.java:756)
	at com.google.gson.Gson.fromJson(Gson.java:705)
	at com.atlassian.jira.plugins.importer.trello.fetch.TrelloParser.getCards(TrelloParser.java:83)
	... 32 more
Caused by: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
	at com.google.gson.stream.JsonReader.beginArray(JsonReader.java:328)
	at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:79)
	at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
	at com.google.gson.Gson.fromJson(Gson.java:790)
	... 35 more
2014-05-20 09:43:48,752 INFO - No issues need to be reindexed.

 

4 answers

1 vote
Dario B Atlassian Team Sep 01, 2016

Also, there is a bug ticket open for this: https://ecosystem.atlassian.net/browse/JIM-1681

Hi, its too old thread but for your feedback are you available here? And have you found the solution on your kbc head office that can be fixed if you open a ticket by using Dario B mentioned link.

0 votes
Dario B Atlassian Team Sep 01, 2016

Seems the same question asked in: https://answers.atlassian.com/questions/29623909

Did you ever solve this - I'm having the same issue currently.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...

491 views 19 19
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you