Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Windows App - how can I close Email Preferences Window?

MRett June 3, 2024

There is no close button. ESC has no effect.

2 answers

1 vote
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Hi @MRett - welcome to the Community!

Can you share a screenshot of what you're trying to close? 

MRett June 12, 2024

2024_06_12_08_54_57_Atlassian_Email_and_Privacy_Preferences.png

There is no button to close the (modal) popup - also when scrolling dows to the bottom. It also appeears when restarting the app. The app cannot be used.

Regards

Michael

Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2024

Hi @MRett - what app are you using? This doesn't look like the Trello app to me. 

MRett June 12, 2024

Hi,

this is definitively the Trello app. It's in the background and you only can see a part of the App's header. The header cannot be accessed because the popup is modal.2024_06_12_09_26_50_.png

Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2024

Can you try clearing cache on the app by clicking 'Help' > 'Reset Local Data'? 

MRett June 13, 2024

Hi,

the elements of the app are not available. The popup window for selecting email preferences is modal.

Regards

Michael

0 votes
MRett June 13, 2024

Hi,

the elements of the apps are not available. The popup windows for selecting email preferences is modal.

Regards

Michael

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events