Windows App - how can I close Email Preferences Window?

[MRett]

There is no close button. ESC has no effect.

[Alex W]

Hi @MRett - welcome to the Community!

Can you share a screenshot of what you're trying to close? 

[MRett]

There is no button to close the (modal) popup - also when scrolling dows to the bottom. It also appeears when restarting the app. The app cannot be used.

Regards

Michael

[Alex W]

Hi @MRett - what app are you using? This doesn't look like the Trello app to me. 

[MRett]

Hi,

this is definitively the Trello app. It's in the background and you only can see a part of the App's header. The header cannot be accessed because the popup is modal.

[Alex W]

Can you try clearing cache on the app by clicking 'Help' > 'Reset Local Data'? 

[MRett]

Hi,

the elements of the app are not available. The popup window for selecting email preferences is modal.

Regards

Michael

[Eliska]

Hi, I just run into same issue. I am unable to return to the Trello screens and got stuck here: 

[MRett]

Hi,

the elements of the apps are not available. The popup windows for selecting email preferences is modal.

Regards

Michael

[Eliska]

Hi,

I just run into same issue. I am unable to return to the Trello screens and got stuck here: