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Why can I login on my laptop but not on my IPhone?

Wombat Stew
Wombat Stew
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August 17, 2021

I can login on my laptop but when I use the same login name and password on my iPhone it’s says it’s incorrect! What am I doing wrong? 

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Brittany Joiner
Brittany Joiner
Community Leader
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August 17, 2021

@Wombat Stew are you logging in in your browser on your phone or the Trello app? If it's the browser, make sure you're not already logged into another Atlassian account somehow because it could be saving that login and redirecting.

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Felix
Felix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 17, 2021

Hey @Wombat Stew - is the Trello app on your iPhone up-to-date? The team's been making some changes to how login works, and it may be incompatible with some older versions of the iOS app.

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Trello
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