Why am I getting notifications from trellobutler.com that have no meaningful content?

G.W. Swicord November 21, 2024

Yesterday, I started receiving messages from a mysterious email address, xxxxxx-noreply@trellobutler.com. They contain no actionable information and the Go to Trello link simply opens a new Trello tab, not a task or notification. I am hesitant to follow the unsubscribe link because I want to get the notifications from cards I am watching and when people @ me.

useless_message_from_trellow.png

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 24, 2024

Hey @G.W. Swicord !

If you're getting emails from the @trellobutler.com domain, those are usually automations set up by a user that's sending you messages. You can safely click on the "Click here to unsubscribe" link at the bottom of those emails to stop them. It won't affect the notifications you get from cards you're watching or when people @mention you.

It might also be a good idea to reach out to whoever set up that automation (if you know who it is) or check if maybe you set it up yourself. Then you can deactivate or tweak that automation rule to stop those messages.

 

Cheers!

G.W. Swicord December 2, 2024

Thanks!

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