Where are my comments?

[Chiara Tubia]

Hello everybody,

I'm new here and trying to figure out how to best use Trello.
I had created a board with various ideas and attachments, for each of them I had made important comments.
Working as a group we decided to split the first board into 5 different boards, as there was too much stuff in the first one.
Today, however, I realized that in these 5 boards there are all the attachments, but that ALL the comments that had been made have disappeared.
Some were very important and I can't figure out how I can get them back.
Can you help me?

Thanks for your attention
Chiara

[Allison Lawton]

I have also found the same this morning, and I have a feeling they are forcing up to upgrade to the payable options, which is quite annoying.  It would be good to have some clarification or warning of anything like this happening.

[Chiara Tubia]

Hello Allison,
I agree with you.
I found that maybe we should have moved the folders instead of copying them, but honestly it is not clear.
I had a lot of comments for each attachment and discovering that to make order they all disappear was a really bad surprise, also because I fear there is no way to recover them...

[Michael Pryor]

This isn't a paid feature, so no, it's not an attempt make you upgrade to paid.

If you copy a board, I believe it doesn't copy the comments.  But they would still be on the original board.

[Chiara Tubia]

Hello Michael,

Thank you for your reply. The problem is that I didn't know that, I supposed they would had been copied, so I deleted the original board because I splitted it up in 5 part.