If our client's organization already has Trello Business Class and we want to add them to our team, do we have to pay for their seat? Does their Trello account privilege from their company carry over?
I'm afraid we don't have an option to bring an existing Business Class user into another Business Class team without being billed for them. Business Class is associated with teams (What are teams?) and billing is based on the number of members on that team. If you have two different teams that share some of the same members, and you have Business Class for both teams, you will end up paying twice for the members who belong to both teams.
What many businesses do—and what we recommend—is to use a single team as your Business Class team and to associate all of your boards with that team.
Then, using the Collections feature, organize your boards into various groups. The following articles should help with the transition:
Please let me know if this raises any additional questions.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events