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What happens when the 14 day Premium trial ends

Mary Sue Critchlow March 27, 2024

If I don't add credit card details, will all my Workspaces automatically switch to the Free version (which is what I want)?

2 answers

1 vote
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2024

Hello, Mary!

Once your free trial ends, your workspace will go back to being free and you'll switch back to the free plan user. 

Kinds Regards
Alisson
Trello Team

0 votes
Kristina Rosenberg Mejlby June 15, 2024

Hello! I hope that you will answer me. What happens with changes I made when I used free trial Premium. 14 days. They will be cancelled, my changes? Sincerely Kristina. I am retired and alone in my project. 

Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2024

Hi Kristina! 

Your changes or Trello content will not be affected when you cancel your Premium trial. But you will lose access to Premium features once the trial ends.  

If you are using the Premium feature custom field, custom fields and their values are not deleted if a Workspace is downgraded to the Free plan. They will become temporarily unavailable, but will come back as soon as the Workspace is upgraded to a paid plan.

Here's more information: 
https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#What-happens-to-our-Workspace-after-we-downgrade 

I hope this helps, but let us know if you have any questions!
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