We can't find our closed or deleted board

Taxx Savage
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October 14, 2024

When we login to our Trello our boards are gona and I can;t find where to see the deleted board or closed board. Can the trello support help us to restore and see where it is now?

 

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Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2024

@Taxx Savage this isn't trello support, this is a community of other users like you. If you want to connect with support, you'll need to reach out via https://trello.com/contact

You cannot find deleted boards, but you can find closed boards by going to your workspace boards page and looking for "closed boards" at the bottom of the page: 

CleanShot 2024-10-14 at 15.27.15.png

Taxx Savage
I'm New Here
I'm New Here
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October 17, 2024

I did reach out to support, but it is directing me here in the community. Is there another way to contact them or chat with their support?

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

I can click a button to escalate this and ask a support member to look at it, but I believe if you truly deleted it they do not have a way to revive it. 

Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2024

Hi Team!

 

If you have recently closed a board (this option is available in the board's settings), you can still recover it.

 

However, if you have permanently deleted the board from the Closed Boards list using the delete button, it cannot be restored.

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Please refer to our Knowledge Base page for more detailed instructions on deleting or recovering closed boards.

Since you've mentioned logging into Trello recently, please ensure you are using the correct account.

Additionally, if you have access to the board's URL—perhaps saved in your browser history, favorites bar, or old emails—I can help verify whether the board has indeed been deleted.

Looking forward to hearing from you!

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