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Unable to upload Atlassian profile picture

Matheus Montenegro
Matheus Montenegro November 25, 2020

I created a trello account and it got associated with Atlassian automatically. When I tried to change my profile picture, it redirected me to an Atlassian site. The field where I should click to upload a profile picture does not appear (as per screenshot).

Screenshot (25).png

I tried changing browsers and computer. I could change the profile picture of a partner's account in the same computer and browser where I tried mine and failed.

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Michael Pryor
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2020

Amazon is having a bit of an outage at the moment and I think it might be affecting profile photos. I would try again tomorrow to see if it clears up. 

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Katarzyna
Katarzyna
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 26, 2020

Atlassian has got a lot of incidents. I recommend you to track them via their status page: https://status.atlassian.com 

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