Unable to connect to google account using google drive PowerUp

mimo I'm New Here Sep 22, 2017

Hi,


I contact you because I desperately try to connect my google drive account after enabling the power up google drive.
I'm using the latest version of google chrome, and I disabled all the extensions and applications, and cleared the extension cache.
When I activate the power up google drive, I go to a card, then clic to attach google drive document, then fill the logging windows about my google drive account, then the message says 'autorisation', and remain without anything else happening.

Thanks a lot for your help !

1 answer

Hi Mimo,

 

It sounds like the necessary authorization pop-up is being blocked by Chrome—in the Chrome address bar, you should see an icon with an X on it to indicate that one has been blocked. You can click on that icon to allow the authorization popup, and that should get everything working again: https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en

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