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Unable to choose board with Quick Add global shortcut

Hi all,

I installed the Trello Desktop app for Mac. I logged in and could see all the boards I'm member of.

I wanted to try the Quick Add global shortcut (actually the main purpose to use the desktop app). The dialog appears, but the drop-down list in "Board" only has one board, and it's not the one I want to add a card to. I can't choose any other board.

Looks like a bug to me: the app does see all my boards, so I don't see a reason why that specific board is the only one available to Quick-Add a card to.

Thanks for any help!

2 answers

0 votes
Cody C_ Atlassian Team Feb 11, 2021

I gave it a try in the most recent version of the desktop app, and I'm seeing my full list of boards so there may be something else that's amiss. 

My first suggestion would be to create a new board and add yourself as a member, then quit the app and reopen it to see if it shows that new board for you. If it does, try adding and removing yourself from other boards to see if they show up.

If not, don't hesitate to get in touch with us through our contact form here and we can help troubleshoot further with you:

In the end I solved by leaving all the boards except the relevant one (those were old boards anyway). That was enough to finally see my board in the Add Card dropdown list.

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