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Unable to change email address associated with Trello

Tom T
Tom T
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October 8, 2024

After going through all the steps the promised verification email never arrives to complete the change.  The process has defeated all of my attempts.  Suggestions?

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Carolina Lopez
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hi Tom, welcome to the Atlassian Community!

I have reviewed the logs for the account you used to create this post, and it seems that the emails are being delivered successfully. If you are still experiencing this issue, could you please try changing the email address again and then let us know the date and time when you did that? This will help us check the logs on our side.

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Trello
Trello
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CLOUD
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