Unable to cancel subscription.

ulixes
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October 28, 2024

Hello. Would you be so kind as to unsubscribe me? I don't understand how to do it. All the options on your site are not working! There is no button on my page to cancel my subscription. Or it is done in such a way that the user does not find it. I hope for your help. Thank you. Regards.

2 answers

0 votes
Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2024

Hi @ulixes and welcome to Community!

From your Trello homepage, you should be able to cancel by going to Settings > Billing > Explore plans or Cancel Premium.

trello-homepage.png

Hope this helps!

- Manon

ulixes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2024

There's no such button!

Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2024

Which button is missing? Did you create the Trello workspace yourself?

0 votes
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2024

Hi @ulixes 

Welcome to the community.

Please follow the steps here: Change or cancel your Trello plan

If you still have difficulties, please contact Atlassian via https://support.atlassian.com/contact/.

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