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Unable to Re-Order Checklist Items

Alana White
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November 30, 2024

I am currently getting a red circle with a line through it, whenever I'm trying to drag/drop to move a checklist item (for example the checklist has 5 items in it, and I'm trying to move say the bottom item to the top of the checklist).  Use to be able to simply drag and drop, so not sure if something has changed or it's a temporary glitch?

Wonder if anyone else is experiencing this and/or knows if there has been an update that no longer allows this.

2 answers

0 votes
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2024

@Alana White do you experience this behavior on all boards? or only one/some? Which operating system and browser are you using?

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Nikola Perisic
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2024

Welcome @Alana White ,

Do you get any errors when trying to drag and drop the check items? Have you tried to create a new card with sample checklist items and drag and drop them for testing purposes?

Have you tried doing this in the incognito mode as well?

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