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Trying to login but it saying not authorised

Rebecca Brown
Rebecca Brown
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August 8, 2024

Hi there

 

My client is having issues signing into Trello. When she tries to sign in, it comes up with a box that says she is not authorised with no option to type in a password. However, another colleague withing the same organisation has had no issues and can sign on straight away. Has anyone experience a similar issue and if so, how was this resolved?

 

Thank you!

Rebecca

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2024

It could be that their employer has blocked Trello for that user. They will need to reach out to their company IT admin. 

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