You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
I originally signed up with an old email address in 2014, and when I left that company, Trello wouldn't let me change my login ID which was (my old email in 2016). Now it's not letting me login with the old email address. And I can't get to that email (old company) to change the password, but I don't want to loose all my data from (2014)
I can't get into the account - so there is no way to change the email address.
@Lisa Snyder i think you'll need to submit this question to Trello support directly, rather than to the community. If you go back to trello.com/contact you can submit to support there.
I did but all that answers is a bot with links to info on the website that all assume you can get to you profile. I though I would try this before I try to move (manually) all my data to a new product.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Lisa Snyder you have to scroll down to the bottom of all those automated things and then you get a button to submit the question to Trello
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Unfortunately there isn’t much we will be able to do. If you lose access to the email and don’t know the password, we don’t have a secure way to verify identity in order to reset the account.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.