I originally signed up with an old email address in 2014, and when I left that company, Trello wouldn't let me change my login ID which was (my old email in 2016). Now it's not letting me login with the old email address. And I can't get to that email (old company) to change the password, but I don't want to loose all my data from (2014)
I can't get into the account - so there is no way to change the email address.
@Lisa Snyder i think you'll need to submit this question to Trello support directly, rather than to the community. If you go back to trello.com/contact you can submit to support there.
I did but all that answers is a bot with links to info on the website that all assume you can get to you profile. I though I would try this before I try to move (manually) all my data to a new product.
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@Lisa Snyder you have to scroll down to the bottom of all those automated things and then you get a button to submit the question to Trello
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Unfortunately there isn’t much we will be able to do. If you lose access to the email and don’t know the password, we don’t have a secure way to verify identity in order to reset the account.
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