Trello board subscription won't stick

Can anyone think of a reason why a subscription to a Trello board won't stick?

Scenario: I notice I'm not getting notification for a particular board. I check the settings, I click "subscribe", the menu item changes to "subscribed" to confirm. During the next day or two, I notice that I am still not getting notifications. I check the settings menu and see that I'm unsubscribed again.

Why is the system unsubscribing me?

1 answer

0 vote
Matthew N Community Champion Oct 23, 2017

Hey Don

It could be that your browser needs the cache cleared. Try that and see if the subscription sticks.  

The problem was apparent with the iPhone app. When I logged into the board through a computer and subscribed, it's stuck. ( and it stayed subscribed in the iPhone app too)

So apparently I've got it narrowed down to only having a subscription problem through the iPhone app. Have you ever heard of this behavior before?

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