Trello board subscription won't stick

Can anyone think of a reason why a subscription to a Trello board won't stick?

Scenario: I notice I'm not getting notification for a particular board. I check the settings, I click "subscribe", the menu item changes to "subscribed" to confirm. During the next day or two, I notice that I am still not getting notifications. I check the settings menu and see that I'm unsubscribed again.

Why is the system unsubscribing me?

1 answer

0 vote
Matthew N Community Champion Oct 23, 2017

Hey Don

It could be that your browser needs the cache cleared. Try that and see if the subscription sticks.  

The problem was apparent with the iPhone app. When I logged into the board through a computer and subscribed, it's stuck. ( and it stayed subscribed in the iPhone app too)

So apparently I've got it narrowed down to only having a subscription problem through the iPhone app. Have you ever heard of this behavior before?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Trello

Alice Camilla on organizing your work/life/fandoms with Trello!

@Alice Camilla is a university student, currently writing her MA thesis in Archaeology. She's also a freelance blogger and content creator, writing about geeky stuff from productivity apps to JR...

41 views 1 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you