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Trello Mac OS 10 Desktop App Constantly Reloads to Cached Board on Macbook Pro (New M1 Chip)

Deleted user Jul 21, 2021

It's happened 40+ times over the past week — I'm using Trello and the screen will suddenly blank and reload a card from a board that I haven't accessed in a week+. Potentially some sort of caching issue?

It happens often enough that I was pretty easily able to grab a Loom video of it: https://www.loom.com/share/a8223dee13594ef886fedfa24a80499b

The freeze/reload has happened when I'm doing some of the following:

  • Most often when I hit the "Esc" key when trying to navigate out of a card using key commands (rather than exiting the card, it'll just freeze the screen and reload that one cached board)
  • Sometimes when I save descriptions
  • Sometimes when I'm just navigating around.

1 answer

0 votes

Hi @[deleted] , 

Would you be able to send logs to Trello support? (you can open a ticket at https://trello.com/contact). I'm guessing this is what the Trello engineers will need in order to figure out what is happening. Sorry for the trouble. 

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