I've been using the Trello desktop app for years. For some reason, it froze, and now when I open the app it is stuck in the Google login page. I click my email address, it opens a browser to login to Google, and it directs me to my Google Acccount, but does not open the app to be connected with my profile. I uninstalled the app, cleared Trello & Atlassian cache and cookies from the browser to no avail. I even tried logging into another Gmail account instead, to where it gave me a "400 Error- cannot process request because malformed. It should not be retired". So I'm stuck with an app that cannot login. Please help!!
Hi there,
Could you reset the local data? With the app opened, click on the header Help > Reset local data.
Beyond that, are you able to log in using your email and password? You can create a password if you don't have it resetting your password.
I hope this helps, have a great day.
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