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The problem of entering a colleague's account

Hamed Hafez
I'm New Here
I'm New Here
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July 17, 2023

Hello
One of our colleagues is having trouble logging into his trello account every day. Sometimes it is difficult to enter the account.

rest of the colleagues in the team have no problem entering.

 

 

1 answer

0 votes
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2023

Hi Hamed! Welcome to the Trello community!

Sorry to hear that your colleague is having problems logging in! To provide them with the proper assistance, please kindly ask them to submit a ticket with our Trello support team at this link: https://trello.com/contact#/ 

They can include their login information, any error messages they've encountered, and any additional relevant details. Thank you!

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