The new policy (All members with admin permission) seems very bad

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Anton Kozhin
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April 23, 2020

Hi @Esme Crutchley , nice to meet you and thanks!

Yep, you’re right. We have to work a few things out to make it work and your suggestion is a good one. I also look after the same approach - having two members in teams:

- a common admin, who creates teams (that would be a Trello gold user) and provide boards from our templates

- a project admin, who creates additional boards (maybe public for client), and backs up a common admin

We all may need a new structure relevant to our needs, and as we do, hopefully we will forget about these new rules after awhile.

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Esme Crutchley
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April 17, 2020

No worries. I know users have been having problems if they have a Trello account and an Atlassian account when Trello decided last month (could have been the month before) to merge the two and loads of users lost their accounts. 

Might be worth reaching out to Trello Support and seeing if they can help?

:)

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Erich Thaler
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April 17, 2020

10-4

If I may - If I had used my work email why would I get notices on my personal email?

Also - I believe I had set this acct. up previous to this position.

Thanks for getting back - even though I was off base

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Esme Crutchley
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April 17, 2020

Hi @Erich Thaler 

Welcome to the Community!

I'm sorry to say, but your issue has nothing to do with the topic we're currently discussing. The new changes don't come into effect until 30th April, so if your whole Trello account was deleted, it's not to do with the impending changes to Free Teams.

If you used your work email address for Trello, this could be why.

If you're having issues accessing your account to this extent, I would suggest you contact the Trello Team, by using the 'Ask Trello Support' link on the Contact Page

Esme :)

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Erich Thaler
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April 17, 2020

I had added a team on my Trello, now I just left the company.

I was looking for a way to separate the boards, so my old employer and that team could keep their board.  I could keep all of my personal boards as my own and private.

Due to this feature, the guys at my old workplace locked be out, deleted my account and now when I try to log in, Trello said I don't even have an account, thus I lost all of my work/information.

I got one of those email ' your password has changed' but can't find out anything else as I'm not a paid user.  When I try to recover my password, Trello says no account exists.

So - beware - not only can others that now have become admins. can mess with your boards, they can completely shut you out and delete your account.

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Esme Crutchley
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April 17, 2020

I agree @JonS - clarification from Atlassian would be really helpful!

The email they sent out could have been phrased better!

I'm literally just taking it word for word, and working out what it means, not necessarily what they explained (which wasn't a lot).

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JonS
Contributor
April 17, 2020

The solution is a PIA, but at least a workable solution.   I would love the Trello team @Atlassian to confirm this information.   Your time invested is certainly appreciated.

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Esme Crutchley
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April 17, 2020

That's just how I personally understand it after picking apart the email most of the day and answering the other post about it (that I linked above).

That's what I think it means but I could be completely wrong!

That's how I've taken it on board (no pun intended). I've got a couple of teams shared with my Mother and husband (mine not hers), and I've removed them from the team but they're still on the boards:

Screenshot 2020-04-17 at 15.32.42.png

I think Atlassian's timing is terrible, but if this has been in the works for a while, maybe there are things in the background that we're not aware of? 

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Dennis
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April 17, 2020

Thanks for the clarification! Now that gives us more options i.e. assign certain users to board only not teams. A very good option that Atlassian should explain better.

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Henrique
Contributor
April 17, 2020

Which will likely not happen

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Henrique
Contributor
April 17, 2020

I am also from Brazil. Same problem here.

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Henrique
Contributor
April 17, 2020

I didn't see Jira was their product. 

If you google for Trello alternative, there are plenty. Payed and free.

Let's hope other people join.

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Henrique
Contributor
April 17, 2020

I've used Asana and Jira in the past.

I just stayed with Trello due to a simpler interface, but the others are just as good.

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Henrique
Contributor
April 17, 2020

Thankfully, there are other good products out there.

Sure it is not trivial to migrate, but it is surelly possible depending on the situation.

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