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The link I'm sending out to add users isn't working for some people. What can I do about that?

I added people via the site and by sending them a link in email.  2 of my team members can't access the site for some reason.  It keeps telling them the link is invalid or that they don't have permission.  

1 answer

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Antonio Panea Community Leader Apr 01, 2020

Hi @Megan_Bolton ,


Toni here to help! Welcome!


Maybe what is happening is that some of them are logged into their Trello accounts in the browser and the other 2 don´t. So are you sure that once they click on the link are also signing in Trello when the screen you are talking about Pops up?

Let me know if it works!



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