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Something is not working with the courier tracking number and movement

Logistics
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January 8, 2024

When I create a card and add the tracking number for FedEx for instance, it stays in processed and does not move to in transit nor delivered when delivered. The feature used to work and now does not. This is a card that is created from a template, could this be why? Anything we can do to show the movement of the tracking number? Thanks.

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Dreamsuite Mike
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January 8, 2024

Hi @Logistics 

I suspect that something has changed on the Shippo API if this is no longer working.

This is a Trello Power-up so I recommend you contact them to investigate, selecting the options below:

Screenshot 2024-01-09 06.49.15.png

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