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Request to Cancel 14-Day Premium Subscription

Valeriya Jostin
I'm New Here
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August 24, 2023

To whom it may concern,

Dear Support Team,

I hope this email finds you well. I am writing to request assistance with canceling my 14-day premium subscription. It appears that I have accidentally subscribed to the premium service, and I would like to revert to the standard plan before the trial period ends.

Could you please guide me through the steps to cancel this subscription? Your prompt assistance in this matter would be greatly appreciated.

Thank you for your understanding and support.

Best regards,


1 answer

1 vote
Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 24, 2023

@Valeriya Jostin,


I'm sorry to hear you are having trouble with that. Luckily, the process should be fairly straightforward. Please review the attached KB and let me know if you run into any issues.






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