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Removing Guest on a Workspace

Alecia Crayford March 6, 2024

Hello

With the new 10 members limit on boards/workspaces I have been trying to reduce our number of members. We have 5 workspace members, and 5 Guests. However I cannot see these Guests to review/remove them. This is what it says: 

Guests on private boards (5)

Workspace guests who are only members of private boards are only visible to other members of those boards. These guests count toward the 10 collaborator limit in free Workspaces. The ability to manage guests on private boards will be available soon

 

Can you please advise on this

1 answer

1 vote
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2024

We have improvements to admin functionality in free Workspaces coming very soon, so that you'll be able to fully remove any member or guest from the Workspace, including members on private boards. This will be available by the time we begin the first step of applying the limit in April.

Kelly Vincent
I'm New Here
I'm New Here
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April 5, 2024

Hi, Has this been done? I have been trying today to remove guests, you get the pop up message to show its been removed but then when you refresh the page they reappear! please help

 

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 8, 2024

@Kelly Vincent Would you mind sharing a screenshot of what you're seeing (with any names blocked out) so that we can help you to troubleshoot?

Kelly Vincent
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 9, 2024

The 3 little bars never disappears, it shows in the bottom left corner that X person has been removed but as soon as you come of the page and go back on, they are still there.

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2024

Thank you, we have been able to reproduce this on our side and are looking into a fix!

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2024

You can follow along with the resolution of this issue here: https://trello.status.atlassian.com/

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2024

@Kelly Vincent This should be fixed with a refresh now!

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