Price for 10 + 1 collaborator?

[Sonja]

Hi,

Can you confirm if adding the 11th collaborator means we’ll go from using a FREE tool to being charged $66 (plus tax) a month? We’ll only need that many users for less than six months, so an annual payment doesn’t really work for us.

If that’s the case, that’s quite a jump in price for us. OUCH!

[Mirek]

Hi @Sonja 

A Trello user who is added as a member to a Workspace—either as a normal member or as a team admin—is considered a billable team member. There are also guests that do not count and are free.. And of course you can choose if you want to be billed monthly or annually and switch between those options. 

All the information how billing actually works is located here 

https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

[Sonja]

Hi @Mirek,

thank you for your prompt answer! However, this articles states that even single-board guests count as collaborators, thus the 10 collaborator limit applies to them. Did I overlook something?

(*edit: I accidentally posted this in the wrong spot, as a reply to my own original post - can't find the "delete" button, so now it's in here twice.. never mind :X)

[Mirek]

No worries @Sonja .. I made some cleanup here so it should be fine now :) 

Regarding collaborators.. 

As you might know Trello is based on Workspaces that contains Boards (where we can invite free guests to a single board).. there are Free and Paid Workspaces. You can upgrade those separately from Free plan. 

From my understanding Guest on Free Workspaces are free when you upgrade to Standard or Premium those guests might be billed when someone is on two or more Boards in a Workspace (then he is called Multi Board Guest)

https://support.atlassian.com/trello/docs/board-guests/#Guest-types-and-cost

So first of all define your structure of Trello Boards. Check all users and verify to which workspaces are assigned and how you want to manage them. Then if you decide that you need more seats I think upgrading one Workspace and pay per month should do the job.

If you want to be sure how it works do a simple test. Add a new Workspace and couple of users (including guests) and check if this is counting and making your Workspace read only after you reach the limit.