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Power-up Jira / Trello authorization not working

Edited

After adding Jira power-up, I have to enter the Jira URL in Trello. After clicking on "Connect to Jira", from here I observed two behaviours:

- Yesterday: the Atlassian webpage opens on the homepage but nothing else happens from there.

- Today: I didn't change anything but a page opens to show a message "Trello is connecting to Jira". A few seconds later I have the following error displayed on the screen 

"Error while validating tenant and addon enabled"

4 answers

1 vote
Alex Waite Atlassian Team Sep 30, 2021

Hi all, this issue has now been fixed. We're sorry for the inconvenience this caused. If you're still experiencing an issue, shoot us a ticket in Trello Support - https://trello.com/contact

0 votes

There was a bug that has since been fixed. Can you confirm it's now working as expected? 

Unfortunately, I still have the error:

"Error while validating tenant and addon enabled"
Alex Waite Atlassian Team Oct 07, 2021

Hey @Erwan, can you raise a ticket in Trello Support? https://trello.com/contact

I have the same issue also.

I got the same issue, want to know how to fix it.

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