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Not receiving email and mobile notifications

gal Azar
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May 22, 2024

what can I do if in the settings my notifications are on from Trello, as well as in the application with all my chosen  preferences but I am still not receiving notifications Via mobile and email? 

 

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Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2024

Hi there,

Thanks for reaching out!

I've taken a look at your account and can see that you have received and opened our email notifications. Can you please confirm this on your side?

As for mobile notifications, please ensure you are watching the board/card/list in question and configured notification settings in the app.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team

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