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No profile picture icon, inability to create new workspace

Sally
Sally
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December 12, 2024

My trello page does not include a profile picture icon in top right hand corner. I am trying to create a new workspace but have no ability to do so because of this. I can't even log out. Screenshot 2024-12-12 at 10.08.54 AM.png

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 12, 2024

Hi @Sally i'm sorry for the trouble you're having with a missing avatar. We've identified and fixed an issue that is causing this unexpected behavior. I believe if you click in the area where the icon should be, it will still open the menu. If you log out and back in, that should resolve the issue. Please let me know if that doesn't work for you. 

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Rasmus Wulff Jensen
Rasmus Wulff Jensen
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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December 12, 2024

Hmm, Could you try to make an InPrivate/Incognito Tab and see if you can log in/see it there?

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Trello
Trello
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