No access to trello because no access to email and therefor otp

Björn Kreft IT-Service Kreft
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December 10, 2024

Hi, 

i have read the problem in a few other postings, but have not found an answer or an email contact to fix it. 

Since I no longer have access to the email address that the Trello account is running under, I cannot log in (because of the OTP) to change the address. What can I do? Unfortunately, I have no way of reactivating the address either.

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Austin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2024

Hello,

For account security, you must access the email inbox to access the Atlassian account. There is no workaround that will allow you to access the account without access to your inbox. We apologize for any inconvenience this may cause. Please let us know if you have any questions. 

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