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Never Synced Bug

Jey Aj I'm New Here Oct 18, 2020

On the iOS app, whenever I open a board it is blank and it says "Never synced." When I press the button beside it, it says "Syncing," then returns to "Never synced." It is fine when I look at the board on the website. I have tried following the [Troubleshooting for the iOS app]( article, but it did not resolve my problem. All of my other boards are fine and sync properly.

1 answer

Hey Jey,


If the board isn't public, would you mind sharing the board URL? Also, if you haven't already, check out your sync queue in your 'Account' tab, then tap on the 'Sync Queue' section. There should be a sync button in the upper right-hand corner you can tap to force the app to synchronize. Let me know if this helps, or if not, share the board URL and we'll have a closer look!

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