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Mistake in hiring a plan

Manuel
Manuel
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April 25, 2024

By mistake I contracted a plan for more users. I did not understand the system. I sent a message and nobody answered me. I am in an urgent situation, because I have no way to cover the amount of the credit card. Does anyone know what I can do?

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Dave Rosenlund _Trundl_
Dave Rosenlund _Trundl_
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April 25, 2024

I am sorry for your troubles, @Manuel, but the community is not the right/best place to resolve billing issues. This is a peer network of users/customers like you.

You should contact the Trello support team for this. 

Good luck!

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Trello
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