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Hugo
Hugo
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July 8, 2024

 

Good morning!
My card was charged for 7 licenses, but I purchased one license worth $60.00.
I need to cancel and refund the 6 licenses that were overcharged.
Waiting for a response, 
Att, 
Hugo Comaccio,
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Brittany Joiner
Brittany Joiner
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July 8, 2024

@Hugo you'll need to create a support ticket, we are community members and Trello users like you so we don't have any access to billing portals. Go to https://trello.com/contact to create a ticket

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Brittany Joiner
Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 18, 2024

@Hugo were you able to get this resolved? Feel free to accept this answer in case others are wondering how to get a refund!

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Trello
Trello
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