Is there a way to prevent updates to JIRA issues by Trello?

I just started using the Trello JIRA powerup today, and it seems useful for me to track my tickets in JIRA along with other non-JIRA artifacts.  However, the powerup is also placing a link to my Trello board on all the linked JIRA issues, which I don't want.  This is my personal, private Trello board just to help me track my work on a week-to-week basis.  

Is there a way to prevent that two-way synchronization?  I only want JIRA => Trello, not the other way around.



2 answers

1 accepted

0 votes
Accepted answer

Hi Ben,


It sounds like you're seeing the link back to your Trello board in the "Issue links" section of JIRA, is that right? In that case, it's not currently possible to turn that off, unfortunately. We match the behavior of something like Confluence here, in placing that link, so there's no way to stop that from happening. I'll let the team know that you'd be interested in that option, though!

Ok, that's disappointing to hear, but thanks for letting me know.


Like I pointed out, the reason for wanting this is just to not clutter the Jira issue with links to personal, inaccessible Trello boards.


I'll second that. I would like an option to turn off the automatic Mentioned link being added to Issue Links in attached Jira items.

Here's my thought: At the very least, if the board is Private, disable the feature. If the board is public, turn it on by default (and then perhaps give the user a setting to disable it themselves).

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

138 views 3 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you