What software are you attempting to import from? You can only import a project if it is coming from another instance of JIRA. The following article covers restoring a project from a backup (keep in mind this is only available in JIRA Server):
If you are bringing over data from another company's issue tracker, you will need to import issues into an existing project in JIRA, either via a built in importer or via csv (which depends on the software you are talking about).
So you’re using Trello at work, at home and to track your new DIY crafts. The family and co-workers are all on board and everything is organized, color coded and has a due date. But still, there’s so...
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