I only want the free version. Please cancel the premium plan

p c
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December 3, 2024

To whom it may concern,

I am a new user and just noticed that I am in a premium trial plan.  This is a mistake.   

Please cancel the premium plan for me .  I am not interested in any  paid program.  I only wan to use the free version. 

Please confirm you will change it on your end.  I was unable to find 'cancel' on my billing page.  I'd like to cancel it now.  

 

Please confirm and let me know when it's cancelled.  

Thank you for your assistance. 

Pam

 

 

 

cancel 

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Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 3, 2024

Hi @p c ,

To cancel your Trello Premium or Standard Workspace plan, you’ll need to be a Workspace administrator.

Change or cancel your Trello plan

 

 

p c
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2024

Hello,

Please guide me thru how to be an admin and cancel the premium plan.  I went to admin and it is grayed out as enclosed screen shot. 

Please kindly help.  Thank you. 

 

Trello admin grayed out_120324.JPG

 

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